Desk Support Technician

This position is not remote. Applicants must live within driving distance of our Bonita Spring Office.

Daily Responsibilities:

  • Installs and performs minor repairs to hardware, software, and peripheral equipment; responds to emergency calls as needed.
  • Confers with staff, users, and management to determine requirements for new systems, software, or modifications to existing configurations.
  • Reads technical manuals, confers with users, and conducts computer diagnostics to determine the nature of problems.
  • Provides technical assistance to users and staff.
  • Tests and monitors software, hardware, and peripheral equipment to evaluate use, effectiveness, and adequacy of product for user


Minimum Qualifications:

  • Any combination of training and experience equivalent to an Associate’s degree in electronics, computer science or a related field.
  • Knowledge of current personal computer technologies including hardware and software.
  • Experience with Google and Apple technology.
  • Experience with Internet technologies such as web browsers, email, firewalls, and web design.
  • Experience in personal computer repair and maintenance, networking, and PC operating systems.
  • Demonstrated experience using a personal computer, office software such as MS Office and electronic mail.
  • Computer use includes data entry, word processing and/or accounting functions.


Demonstrated ability to:

  • Think critically and creatively, have a high standard of integrity, and be motivated to
  • incorporate best practices into the organizational culture.
  • Exhibit a thorough knowledge of policies, procedures, and outside regulations pertaining to the position.
  • Possess a working knowledge of operational and fiscal analysis techniques.
  • Take initiative and independently plan, organize, coordinate and perform work in various
  • situations where numerous and diverse demands are involved.
  • Anticipate, investigate, and analyze problems and address them proactively.
  • Communicate effectively, both orally and in writing.
  • Work in a fast-paced, demanding environment.
  • Work independently and follow through on assignments.
  • Exhibit solid organizational skills and be detail oriented.
  • Work with a variety of constituencies and be willing to contribute to a team effort.


Read More

Apply for this position

Apply with Indeed
Attach resume as .pdf, .doc, or .docx (limit 2MB) or Paste resume

Paste your resume here or Attach resume file