Desk Support Technician

This position is not remote. Applicants must live within driving distance of our Bonita Spring Office.

Daily Responsibilities:

  • Installs and performs minor repairs to hardware, software, and peripheral equipment; responds to emergency calls as needed.
  • Confers with staff, users, and management to determine requirements for new systems, software, or modifications to existing configurations.
  • Reads technical manuals, confers with users, and conducts computer diagnostics to determine the nature of problems.
  • Provides technical assistance to users and staff.
  • Tests and monitors software, hardware, and peripheral equipment to evaluate use, effectiveness, and adequacy of product for user

 

Minimum Qualifications:

  • Any combination of training and experience equivalent to an Associate’s degree in electronics, computer science or a related field.
  • Knowledge of current personal computer technologies including hardware and software.
  • Experience with Google and Apple technology.
  • Experience with Internet technologies such as web browsers, email, firewalls, and web design.
  • Experience in personal computer repair and maintenance, networking, and PC operating systems.
  • Demonstrated experience using a personal computer, office software such as MS Office and electronic mail.
  • Computer use includes data entry, word processing and/or accounting functions.

 

Demonstrated ability to:

  • Think critically and creatively, have a high standard of integrity, and be motivated to
  • incorporate best practices into the organizational culture.
  • Exhibit a thorough knowledge of policies, procedures, and outside regulations pertaining to the position.
  • Possess a working knowledge of operational and fiscal analysis techniques.
  • Take initiative and independently plan, organize, coordinate and perform work in various
  • situations where numerous and diverse demands are involved.
  • Anticipate, investigate, and analyze problems and address them proactively.
  • Communicate effectively, both orally and in writing.
  • Work in a fast-paced, demanding environment.
  • Work independently and follow through on assignments.
  • Exhibit solid organizational skills and be detail oriented.
  • Work with a variety of constituencies and be willing to contribute to a team effort.

 

Read More

Apply for this position

Required*
Apply with Indeed
Attach resume as .pdf, .doc, or .docx (limit 2MB) or Paste resume

Paste your resume here or Attach resume file

150